Writing
One argument
at a time.
Essays on the operating system underneath AI-augmented work. New pieces land on Substack first; the archive lives here. Subscribe →
These essays build on each other. New here? Start at #1.
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#1 July 14, 2026The Vending Machine Test
Understanding what a customer wants and deciding what to give them are two very different jobs. Most AI failures come from mixing them up.
framework understanding decisionsRead on Substack -
#2 July 21, 2026Don't Standardize the Tool. Standardize the Output.
Every serious AI implementation eventually has to pick between standardizing the tool and standardizing the output. One of those bets keeps compounding. The other locks you into a vendor's roadmap.
framework templates toolsRead on Substack -
#3 July 28, 2026Everyone's Building the AI. Nobody's Building the Operating System.
Every organization exploring AI right now is building the same visible layer — the chatbot, the assistant, the agent. Almost none of them are building the operating system underneath it.
framework operating-system architectureRead on Substack
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